This business was referred to me by a car audio place in Folsom. I've put over 114k miles on my X5 since 2001 and it's seen quite a few repair shops over the years - dealership and independent-owned. These guys were top-notch professionals - direct and fair. Nico explained the problem and answered all my questions patiently and politely, then repeated the whole process again on the phone with my husband. Pick up and drop off were a breeze. There are shops that I won't take my X5 to, but this isn't one of them - they'll be seeing me again.