5

To me great customer service is about how a company deals with problems. Foreign Autohaus recently took care of a coolant leak and a few months later I was still having intermittent problems with the newly fitted temperature guagr. Foreign Autohaus without question took care of the problem with no additional charges.

4

great follow up & timely service

4

The car was analyzed with a starter problem first thing in the morning and they had the car done by 2 pm. The price seemed fair and the staff were very freindly. This was our first time to Foreign Autohaus and we will be back to service our other vehicles.

5

Had to have some work done on the bmw. The work was performed perfect and in a timely fashion. Thanks Nico for your excellent customer service, I appreciate it!

5

I dropped my vehicle off for an idle problem that nobody else could solve. Nico called two hours later and said it was fixed!

5

Everything went just fine, I don't know why 5 series seats get cockeyed. But I've had to have both repaired. Thanks

5

Raphael and Nikko have been honest, reliable and fair. The technicians have done a great job on my Audi as well as my older Nissan. I recommend them. Their pricing has proven competitive with other independent shops I have used.

4

I ordered tires on line - had them delivered to Autohaus for installation. This worked very well. When I had a slow air leak a few days later and had a minor wheel shimmy (lost a wheel ballance weight)- although disappointing, both were fixed promptly and at no charge.

5

follow up after continued problems has been really good. Can't wait to hear the modified exhaust.

5

I took my 2005 BMW 325CI in to have some parts replaced on a Friday with no appointment, they were able to get me in their schedule, took me to my job, and even picked me up once my vehicle was finished. I was only charged for 1/2 an hour of labor instead of one hour, they smoked my engine to find the leaks, no charge, usually that is a charged procedure I think. I had a budget to work within, and Rafael, and Tim, made sure I was within my budget. Everything I wanted completed on my vehicle was done correctly. My car is running so much better now. I saw the bad reviews below, I have had bad experiences at Walmart, that doesnt mean I will never shop at Walmart again. Do your research on your vehicle so you at least have an idea of whats going on, and what you should anticipate being charged for. My experience IS worthy of 5 STARS!! I will recommend these guys to anyone I know. Thanks Again!

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