Just had my 2010 BMW 328i serviced at Foreign Autohaus for the first time and was very impressed with the overall process they use to schedule and conduct their work. I stopped by their shop to schedule my servicing and immediately received an e-mail documenting the appointment. I also received reminders before the appointment. After I dropped off my car they sent me a detailed report (with photos) on everything they were seeing. Johnny then called to review the work bill. I was then given the opportunity to approve/decline each aspect of the work bill (really liked this option). Once the work was completed, I got the call that my car was ready. All in all a very service oriented process and very client centered. The e-mail/text information was also very helpful and easy to use. Five stars from me!
Thanks for the rave review, Marco. You’ve made our whole day! Thanks for coming in to see us. :-)
- Foreign Autohaus